Route Package Protection covers lost, stolen, and damaged items that fit the criteria for a charge of 0.98 CAN , Please Review the policies to understand what lost, stolen, and damaged items Route will cover.
Note: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes will not be included in the total amount refunded .
When replacing an item, Route covers the subtotal of the order, the Route premium, shipping costs, and taxes. Route does not pay custom/duty fees.
For a detailed breakdown of Route's official insurance policy, please see https://route.com/insurance.
For further and full information about Route Insurance please see link below:https://help.route.com/hc/en-us/articles/360041131194-Route-Claim-Policies